Frequently Asked Questions
Everything you need to know about shopping with Voltz Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel and accessories?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific styles.
Are the materials used in Voltz Toys products sustainable?
We are committed to quality and ethics. Many of our collections utilize organic cotton and recycled polyester. Check the 'Materials' section on individual product pages for specific details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your package's journey in real-time.